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Our Story

Created by FactorFX and Worteks, 2 well-known French players in open source software, ITSM-NG is a young company based in Rennes (35), specializing in open source software through its eponymous ITSM-NG solution.


ITSM-NG's aim is to provide a service solution enabling companies and public authorities to manage their IT assets with a French, community-based solution, based on usage and user feedback.


Our values

ITSM-NG is committed to respecting the fundamentals of free software, which are to be able to use, copy, study and modify the software, and puts listening and sharing at the heart of its strategy through 4 key area

The collaboration

with users to take account of their needs in the solution roadmap

Enfants à l’école
panneaux solaires


to enrich the solution with other “free software” services,


in all their forms in order to always offer the best possible user sexperience of the ITSM-NG solution.

Poings solidaires
Groupe de soutien

The Community

to unite developers & contributors around a 100% Open Source ITSM solution.

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